1- The cost of our services depends on your needs and the timeline. Changes may bring additional expenses, so be clear about your requirements.

2- When you agree to a quote, it means you accept our policies. This agreement can be verbal, via email, payment, or a signed quote.

3- Make sure all your needs are in the quotes. Provide clear guidelines and information; otherwise, we’ll proceed based on our understanding.

4- Any specific details must be communicated early to avoid extra costs.

5- Projects have fixed hours, but minor changes can be accommodated.

6- We aim to finish within the agreed time, but delays may happen if features are altered.

7- Client disruptions may lead to delays and added costs.

8- We don’t offer refunds except in special cases. Once you signed up, there is no refund for the month.

9- Provide all website content in the first two weeks to avoid delays.

10- Testing is done on popular browsers and devices; inform us if you need testing on other browsers.

11- Extra hours due to network issues on non-synapse servers will be charged separately.

12- Projects stalled for more than two months incur admin costs.